Thank you for shopping with Bitmain Ant Miners 21.
We value your business and want to ensure you have confidence in your purchase. Please read our Refund & Returns Policy carefully before placing an order.
1. All Sales Are Final
Due to the specialized and high-value nature of cryptocurrency mining equipment, all sales made on https://bitmainantminers21.shop are final.
We do not accept returns, refunds, or order cancellations once an order has been confirmed and processed.
2. Defective or Damaged Products
We take product quality seriously. If your item arrives damaged or defective, please contact us immediately within 7 days of delivery at support@bitmainantminers21.shop with the following:
- Your order number
- Photos or videos clearly showing the issue
- A detailed description of the problem
Once verified, we will review the case and may, at our discretion:
- Replace the defective product with a new or refurbished unit, or
- Assist you with a manufacturer warranty claim (if applicable).
Note: We do not provide refunds for products damaged due to improper use, installation errors, or power surges.
3. Manufacturer Warranty
Most mining machines and electronic equipment come with a manufacturer’s warranty, which typically covers hardware defects under normal use.
Warranty terms and duration vary by product and manufacturer (e.g., Bitmain, Goldshell, Whatsminer).
Please refer to the manufacturer’s website or documentation for exact coverage and claim instructions.
If you need help contacting the manufacturer, our support team can assist at support@bitmainantminers21.shop.
4. Order Cancellation Policy
Once payment has been received and an order has been processed, it cannot be canceled.
Orders placed in error must be reported immediately (within 2 hours of purchase) for possible cancellation before shipment.
5. Returns for Inspection (If Approved)
If a return is approved by our support team for inspection or warranty handling:
- You must ship the product back in its original packaging, with all accessories and labels intact.
- You are responsible for return shipping costs.
- We are not responsible for lost or damaged items during return transit—please use a tracked and insured shipping service.
6. Refunds (If Applicable)
Refunds are issued only in rare cases, such as when:
- The ordered product is permanently out of stock, and
- No replacement or backorder option is available.
Approved refunds will be processed to your original payment method within 5–10 business days.
7. Mining Performance Disclaimer
Mining profitability depends on network difficulty, market conditions, and operational setup.
We do not guarantee any specific mining output, profitability, or return on investment.
Refunds or returns will not be accepted based on mining performance or profitability outcomes.
8. Contact Information
If you believe you are eligible for a return, replacement, or refund, please contact our support team:
📧 Email: support@bitmainantminers21.shop
🌐 Website: https://bitmainantminers21.shop
9. Policy Updates
We may update this Refund & Returns Policy from time to time to reflect changes in our operations or legal obligations. Updates will be posted on this page with a revised “Last Updated” date.